10 Filipino Values That Make the Philippines a Top Staffing Destination



The Philippines has emerged as a leading destination for accounting staffing, attracting businesses from around the globe. This Southeast Asian nation is not only known for its skilled workforce but also for the deeply ingrained cultural values that Filipino professionals bring to the table. Their dedication, integrity, and a strong sense of community make Filipino accountants exceptionally well-suited to meet the demands of the global market. 

This article explores ten vital Filipino values that contribute to the country's reputation as a top destination for accounting services.

Why is The Philippines a Top Outsourcing Destination?

The Philippines, with its unique advantage of being a former U.S. territory from 1898 until after World War II, carries a significant legacy from its period under American rule. Following the Spanish-American War, the Treaty of Paris transferred control of the Philippines from Spain to the United States, marking the beginning of nearly five decades of American influence. English was established as the primary language of education, government, and business during this time, shaping the nation's linguistic and cultural landscape. 

Even after gaining independence on July 4, 1946, the Philippines maintained close ties with the U.S., preserving English as a dominant language. This historical influence has been instrumental in the country's rise as a global outsourcing hub, particularly in the business process outsourcing (BPO) sector, where English proficiency and familiarity with Western practices have made the Philippines a preferred destination for international enterprises.

In the post-war period, the Philippines capitalized on its English-speaking workforce to attract foreign investments, leading to the rapid growth of the BPO industry. The country’s ability to provide high-quality services at competitive costs, combined with cultural compatibility with Western businesses, has solidified its position as a top choice for outsourcing. Today, the BPO sector is not just a cornerstone of the Philippine economy, but also a significant player in the global outsourcing industry, demonstrating the significant role that English language proficiency, a result of the country's historical ties with the U.S., has played in the nation’s economic development. 

As outsourcing continues to expand globally, the Philippines is climbing the ranks as a preferred destination. Its strong performance in the BPO industry, particularly compared to other Asian countries, highlights the value and return on investment (ROI) that businesses can achieve. With outsourcing in the Philippines reaching new heights, establishing a team here offers companies a strategic advantage and the potential for significant profits, appreciating the country's efforts and achievements in the BPO sector.

Understanding Filipino Culture and Values

The Philippines' geographic and genetic diversity, combined with its complex historical context, has produced a highly adaptable, culturally diverse workforce capable of thriving in a globalized environment. The country's strategic location in Asia makes it a convenient hub for international business operations.

Several cultural values such as family loyalty, hospitality, resilience, respect, community spirit, and a commitment to education—make Filipino professionals particularly well-suited to meet the demands of global businesses. They contribute to the Philippines' status as a top staffing destination, where companies can find skilled workers and individuals who bring a strong work ethic and a positive cultural influence to their organizations.

The historical influence of Western education and legal systems, coupled with a deep-rooted sense of community and resilience, has shaped a workforce that is not only technically skilled but also culturally attuned to the needs of global businesses. These factors and the inherent cultural values discussed earlier make the Philippines a top destination for staffing in various industries, including accounting, customer service, and IT. Understanding Filipino society's cultural values is essential to truly appreciate why the Philippines stands out in the global staffing arena.

Core Filipino Values and Traits

Family Orientation

Every nation may claim to have a strong family feeling in its culture, yet family sounds different to Filipinos. For many Filipinos, family is the driving force behind their studies, jobs, and daily activities. Filipinos will never leave their families behind. When people achieve a comfortable lifestyle, they will assist cousins and nephews. It's all for one, one for all.

 The most apparent reason for this is the current state of affairs in the Philippines, where most Filipinos are either working-class or farmers. Because of the high cost of living in cities, college graduates are more likely to contribute to the family when they acquire a good-paying job rather than saving on their own.

Hospitality:

Filipino hospitality has significant implications for the global staffing industry. In a professional setting, this value translates into a customer-oriented mindset, where Filipino professionals are naturally inclined to provide excellent service, foster positive client relationships, and go the extra mile to meet client needs. Their innate warmth, attentiveness, and willingness to help make Filipino workers particularly effective in roles that require customer interaction, team collaboration, and client support.

This cultural trait of hospitality, combined with technical skills and a strong work ethic, makes the Philippines a top destination for businesses seeking reliable and personable staff. Filipino professionals contribute positively to the workplace culture and ensure high levels of client satisfaction, making them a valuable asset to any organization and potentially bringing about positive changes in the workplace.

Humor and Positivity

In Filipino culture, humor and positivity are essential traits that significantly influence daily life and work environments. Filipinos are known for their vibrant sense of humor and ability to maintain a positive outlook, even in challenging situations. This resilience and optimism help them navigate stress effectively and foster a supportive, engaging atmosphere in social and professional settings. Their use of humor to build rapport and create a relaxed environment enhances teamwork and communication, making Filipino professionals particularly valuable in roles that require strong interpersonal skills and adaptability.

Flexibility and Adaptability

Resilience and adaptability are core strengths of Filipino culture, deeply rooted in the country's history and daily experiences. Filipinos have developed these traits to respond to various challenges, including natural disasters, economic fluctuations, and historical hardships.

Filipino professionals' resilience and adaptability contribute to their effectiveness in dynamic and demanding environments. Their ability to stay positive under pressure and adapt to new roles or technologies makes them valuable assets for global organizations. These traits enhance their problem-solving skills, improve team dynamics, and ensure smooth transitions during organizational changes, making them well-suited for international staffing needs.

Faith and Religion

Faith and religion are central to Filipino culture, profoundly influencing social norms and daily life. Predominantly Catholic, the Philippines celebrates major religious events like Christmas and Holy Week with great enthusiasm, and daily practices such as attending Mass and prayer are standard. This solid religious foundation fosters values like integrity, compassion, and resilience. The diverse religious landscape includes Protestantism, Islam, and indigenous beliefs, reflecting the country's cultural richness. These spiritual values translate into a strong work ethic, ethical behavior, and excellent interpersonal skills for global staffing, making Filipino professionals valuable assets in international business environments.

Industrious Attitude

A dynamic attitude is a defining trait of Filipino culture, and a strong work ethic, perseverance, and dedication characterize it. Filipinos are known for their hard work and commitment to their jobs, often going above and beyond to meet their responsibilities. This persistence is evident in various aspects of daily life, from the drive to succeed in education and career pursuits to the resilience shown in overcoming economic and personal challenges. Filipinos take pride in their ability to handle multiple tasks and remain diligent, often demonstrating flexibility and resourcefulness. In the global staffing context, this dynamic attitude enhances productivity and reliability, making Filipino professionals highly valued for their dedication, efficiency, and ability to contribute positively to organizational goals.

Generosity and Compassion for Others

Generosity and compassion are deeply embedded in Filipino culture, reflecting a strong sense of community and empathy. Filipinos are renowned for their willingness to share what they have, often going out of their way to help those in need through direct support, community initiatives, or acts of kindness. This spirit of generosity extends to family and strangers, focusing on uplifting and caring for others. Compassion is also evident in how Filipinos engage with their communities, frequently participating in charitable activities and offering support during times of crisis. In the workplace, these values translate into supportive and collaborative relationships, where Filipino professionals are known for their teamwork, helpfulness, and commitment to creating a positive and inclusive environment.

Pakikísáma (Fellowship and Comradeship)

Pakikísáma, which translates to fellowship and comradeship, is a crucial aspect of Filipino culture, emphasizing the importance of harmonious relationships and social cohesion. Filipinos value solid interpersonal connections and prioritize maintaining a sense of unity and cooperation within their communities and workplaces. This cultural trait involves:

Actively participating in group activities
Showing empathy towards others.
Working collaboratively to achieve common goals.

Pakikísáma fosters a supportive and inclusive environment where individuals are encouraged to help one another, build trust, and resolve conflicts amicably. In professional settings, this spirit of fellowship enhances teamwork, improves communication, and contributes to a positive and collaborative work culture, making Filipino professionals influential team members who value and strengthen collective efforts.

Báyanihán (Communal Unity)

Báyanihán, or communal unity, is a fundamental Filipino value that highlights the importance of working together and supporting one another within a community. This concept reflects a deep-rooted sense of collective responsibility and cooperation, where individuals come together to achieve common goals and help each other in need. The term originates from traditional practices where community members would band together to assist with tasks like moving houses or organizing events, demonstrating their commitment to the shared welfare. In modern contexts, báyanihán translates into a strong sense of teamwork and mutual support in personal and professional settings. In the workplace, this communal spirit fosters collaboration, enhances group cohesion, and promotes a culture of shared success and support, making Filipino professionals valuable contributors to team-oriented environments.

Building an offshore dedicated team in the Philippines offers numerous advantages, including cost savings, access to a highly skilled workforce, and the ability to focus on core business functions. By leveraging the Philippines' strategic location, robust English proficiency, and strong educational background, companies can enhance their operations and achieve significant efficiency gains.

Understanding and integrating Filipino values into your outsourcing strategy is crucial for success. Embracing the cultural traits of hospitality, resilience, perseverance, and respect fosters a collaborative and positive work environment. Generosity, compassion, and communal unity strengthen team dynamics and ensure your offshore team aligns with your company's goals and values. Recognizing and valuing these aspects can build a more effective, cohesive, and motivated team that drives your business forward.

At Sound Decisions, we specialize in matching skilled accountants and finance professionals with companies that need their expertise. We aim to connect businesses with the right talent, ensuring high-quality support and optimal financial management to meet your operational needs and strategic objectives. 

If you're ready to streamline your hiring process and secure top-tier, Philippines-based accounting professionals for your business, contact us today. At Sound Decisions, we're committed to connecting you with the right talent and ensuring your business receives the expertise it needs to thrive.

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